TERMS & CONDITIONS
Welcome to NUBÖCK. By accessing or purchasing from our website, you agree to the following Terms and Conditions. These terms are designed to provide transparency and outline our policies regarding the use of our website, product purchases, warranties, returns, and more. If you have any questions, feel free to contact us at contact@nubock.com.
1. GENERAL INFORMATION
1.1 Company Details
NUBÖCK AS
Lindebergveien 53C
1069 OSLO, Norway
Email: contact@nubock.com
1.2 Eligibility
To make a purchase on this website, you must be at least 18 years old or have permission from a parent or guardian.
2. PRODUCT INFORMATION
2.1 Accuracy of Product Descriptions
We strive to ensure all product information on our website is accurate. However, minor variations in color, texture, and other details may occur due to the natural materials we use, such as Nubuck leather.
2.2 Pricing
All prices are listed in EUR and include VAT where applicable. We reserve the right to change prices at any time without prior notice. Any changes will not affect orders already placed.
3. ORDERS AND PAYMENT
3.1 Order Confirmation
Once an order is placed, you will receive an email confirmation. This email is an acknowledgment of your order and does not constitute acceptance. We reserve the right to refuse or cancel any order due to inaccuracies, payment issues, or restrictions based on the shipping destination.
3.2 Payment Methods
We accept the following payment methods: VISA, Mastercard, American Express and Apple Pay. Payments are processed securely, and NUBÖCK does not store any payment information on our site.
4. SHIPPING AND DELIVERY
4.1 Shipping Costs and Delivery Times
Shipping costs are calculated at checkout. Delivery times vary depending on the destination, and estimated times will be displayed at checkout.
4.2 Tracking
All shipments are provided with tracking information. Once your order has shipped, you will receive a tracking link to monitor your package.
4.3 International Shipping
Currently, we only ship to select countries. If your country is not listed here, please check back as we are working to expand our availability.
5. RETURNS AND REFUNDS
5.1 Return Policy
We accept returns within 30 days of purchase. Items must be unused, in their original packaging, and accompanied by a proof of purchase. For more details, please see our Returns and Refunds page.
5.2 Refund Processing
Once we receive and inspect your returned item, we will notify you of the status. Approved refunds are processed within 30 days to your original payment method.
6. WARRANTY
Our Nubuck leather wallets are covered by a 2-year warranty against manufacturing defects in materials and craftsmanship. Please note that normal wear and tear is not covered. Shipping costs for warranty claims are the responsibility of the customer. For full warranty details, please see our Warranty Information page.
7. INTELLECTUAL PROPERTY
All content on the NUBÖCK website, including text, images, graphics, and logos, is the property of NUBÖCK and is protected by copyright laws. You may not use, copy, or distribute any content without prior written permission.
8. LIMITATION OF LIABILITY
NUBÖCK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the amount you paid for the product in question.
9. PRIVACY AND DATA PROTECTION
Your privacy is important to us. For information on how we handle your personal data, please refer to our Privacy Policy.
10. CHANGE TO TERMS AND CONDITIONS
We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our site will signify your acceptance of these changes.
CONTACT US
For any questions regarding these Terms and Conditions, please contact us at contact@nubock.com or use, contact us page.